Here at Tree Trouble Limited we try and be as helpful as possible, we have put together some FAQs (facts and questions) so that our customers get the answers they are looking for as soon as possible. For any further questions please contact us.
A. At Tree Trouble Limited all of our staff are fully qualified to British Standard BS3998, which is the recommendation for tree works. We are also covered for £5m public liability insurance and are a registered waste carrier. We are local authority-approved and CHAS registered. (health and safety accreditation) We pick up a large part of our business from repeat customers and recommendations.
A. As a general rule, if a tree is pruned before the spring growth flush, the tree’s growth will be maximised and the wounds will close faster – therefore pruning in late autumn or winter is best, when the tree is dormant. This is not true with all species though. Some examples of work on trees at other times are Cherry, Plum and related species, they should be pruned soon after flowering to reduce the risk of bacterial infection. Maple and Birch species should not be pruned in spring to avoid bleeding, Magnolia and Walnut should be pruned in high summer. If you are wishing to remove a tree all together or dead, dying, rubbing branches this can be done whenever it suits your convenience. Most common species of hedge can be cut any time of the year however we would recommend conifer hedges not be cut in winter in case of a frost.
A. Some trees or groups are protected by Tree Preservation Orders (TPOs), which legally prohibits the cutting down, uprooting, topping, lopping, wilful damage or destruction of the trees it protects without the written consent of the local authority. TPOs can be placed on trees if it is deemed that their removal would negatively impact the local environment or the public’s enjoyment in a significant way. Penalties for carrying out unauthorised works on TPO-protected trees is £20,000.
A. Owners of protected trees must not carry out, or cause or permit the carrying out of, any of the prohibited activities without the written consent of the local authority. As with owners of unprotected trees, they are responsible for maintaining their trees, with no statutory rules setting out how often or to what standard. The local planning authority cannot require maintenance work to be done to a tree just because it is protected. However, the authority can encourage good tree management, particularly when determining applications for consent under a Tree Preservation Order. This will help to maintain and enhance the amenity provided by protected trees. Arboricultural advice from competent contractors and consultants, or the authority, will help to inform tree owners of their responsibilities and options. It is important that trees are inspected regularly and necessary maintenance carried out to make sure they remain safe and healthy.
A. Yes, here at Tree Trouble limited we offer a free, no obligation quotation which you can request using our contact form. We may not always be able to provide a quote without assessing the job in person. Alternatively, you can get in touch with us via phone or email
A. Tree Trouble Limited is committed to sustainability and recognises that consideration to the environment is a priority and therefore actively promotes and upholds this environmental policy and implements this into everyday activities. We recognise our responsibility to prevent pollution in all parts of our operations, safeguard the environment and take positive steps to minimise the environmental impacts of our operations. We aim to comply with applicable legislation, regulations and industry codes of practice, and seek to implement best practice.
Waste Management and Recycling
Our commitment is to minimise waste and recycle wherever possible. We feed as much as we can of our green waste through a brushwood chipper. This allows us to create the by-product of chippings which, once matured to mulch, can be used on garden planting beds, footpaths, playgrounds, for tree planting etc. Timber which is too big to chip can be cut to pieces and stacked neatly on site where appropriate, and this can be used later as fuel for wood burners.
Environmental Impact
Our commitment wherever possible is to lessen our environmental impact by:
Wildlife Protection
All birds and their nests and eggs are protected by law under the Wildlife and Countryside Act (1981), the Countryside and Rights of Way Act (2000) and the Habitat Regulations (2007).
A. Many of our customers now keep the chippings for use on their garden as mulch- ideal for keeping weeds out and moisture in. This depends on the type of woodchip and its intended use. Tree Trouble Limited can advise on the suitability of your woodchip.
0151 678 7396